Name:Susie Harrison
Date:4/22/2010
Shift:Bowling Close
Event:Wilchester wedding/ dj
Customer:Rachel had one table that found a hair on their ribs and she forgot to ring in one of their meatloaf sammies without mayo. Chevy talked to them and handled the comp. Everything else seemed to go smooth.
Server:It was slow for a Thursday, but it was steady for awhile. Everyone seemed to stay busy and do side work, so it was a good night here. I trained Aaron Frescas for a minute after Steven got cut, he is gonna do awesome. Really knowledgable and learns things quickly.
Support:Eric G was the expo, and he was awesome as usual.
Kitchen: They got a decent dinner pop and all the food went out fast and correct. There was a new guy on pantry, Eric, he was kinda slow but Eric G helped him out.
Top Three/Bottom Three:
Top Three - Aaron Frescas, Mikey and Maya did great tonight.
Bottom Three - Lindsey is the only one because she was first cut, wasn't busy and didn't find any running duties or anything else to do during down time.
Thursday, April 22, 2010
Wednesday, April 21, 2010
Wednesday 4/21/10
Name: Susie Harrison
Date: 4/21/2010
Shift: Karaoke Close
Event: Two step lessons fo' free
Customer:
It was a pretty smooth night overall. Bowling got kinda busy, but that was it. I didn't hear of any customer complaints; everyone seemed happy.
Server: Since dining was so slow there was a lot of servers standing around not doing much. I found things to do to keep me busy, and everyone seemed to watch me and keep talking. A little frustrating, but whatever. It would be cool to make a shift note about keeping busy during slow times.
Support: Danny seems confident on the expo line. He got cut early and it wasn't really busy, but he seemed to know how things worked. Stephen the busser got cut pretty early as well, but he seems okay.
Kitchen: Everything ran smooth here as well. But again, we were pretty slow.
Top Three/Bottom Three:
Top Three - Coltraine, and Patrick are really the only two I can choose. They were in bowling, so they were busy, but they still found time to do running duties and ask people if they needed help.
Bottom Three - Sean because he hasn't been here long enough to sit in the back and talk on his phone when we are not busy. Eric because he was first cut karaoke and he didn't do anything all night, except complain of course. Everyone else in dining just did an okay job, nothing spectacular.
Date: 4/21/2010
Shift: Karaoke Close
Event: Two step lessons fo' free
Customer:
It was a pretty smooth night overall. Bowling got kinda busy, but that was it. I didn't hear of any customer complaints; everyone seemed happy.
Server: Since dining was so slow there was a lot of servers standing around not doing much. I found things to do to keep me busy, and everyone seemed to watch me and keep talking. A little frustrating, but whatever. It would be cool to make a shift note about keeping busy during slow times.
Support: Danny seems confident on the expo line. He got cut early and it wasn't really busy, but he seemed to know how things worked. Stephen the busser got cut pretty early as well, but he seems okay.
Kitchen: Everything ran smooth here as well. But again, we were pretty slow.
Top Three/Bottom Three:
Top Three - Coltraine, and Patrick are really the only two I can choose. They were in bowling, so they were busy, but they still found time to do running duties and ask people if they needed help.
Bottom Three - Sean because he hasn't been here long enough to sit in the back and talk on his phone when we are not busy. Eric because he was first cut karaoke and he didn't do anything all night, except complain of course. Everyone else in dining just did an okay job, nothing spectacular.
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