Thursday, December 2, 2010

Name: Susie
Date: 12/1/10, Wed
Shift: Bowling Close
Event: Disco Dance

Customer: It was pretty busy for a Wednesday. I had a 4 lane party with 20 separate checks for the majority of the rush, but everything seemed to go fairly smoothly. There was also a 30 top in dining and Dionysium came in around 9.


Server: Kris seemed to be in the weeds taking half of the 30 top and waiting on Dionysium. I know the D party went to the bar to try and get drinks atleast 5 times because he wasn't around. Then he tried to rush to get cut and do his sidework to go to some event, and transferred Devin a table that he didn't want. It all worked out, but if a server doesn't want to take a transferred tabloe/lane/room, then they don't have to. Accepting anything transferred is being nice, and I think we should add this to the shift notes.

Support: Everything went really smooth last night behind the res desk. The well was kind of putting me in the weeds during my 4 lane party because no one was really helping Tim. Now that we are getting busier, maybe we could add a 2nd well that either comes in later, or comes in earlier and leaves earlier. Just throwing out ideas here.


Kitchen: The kitchen has really found their groove, I haven't had any long ticket times in awhile.



Top Three/Bottom Three: Everything went smooth- running duties were done, closing side work went well, good job HB team!

No comments:

Post a Comment