Wednesday, November 24, 2010

Name:Jonesy
Date:11/23/10
Shift:630 B SL
Event: Boombox

Customer: There were a few mess ups with the reservations desk and some fees had to be comped. The customers were cool about it and Adrian smoothed everything over like a champ. Bowling was a bit busy, dining was steady but died quickly around eight or so. Karaoke was somewhat steady for a tuesday night. Bowling and Karaoke died around midnight.



Server: I'm really happy about the staff we have now. Everyone was on the ball and doing what they were supposed to. Steven Paul and Coltrane were on PP but were very helpful after it was over. Note: Everyone is burnt out. I don't know how to remedy this, but it is definitely happening. I think we need some kind of boost.





Support: Steven kicked ass. His attitude has improved remarkably. He mentioned that he doesn't understand why he hasn't been server trained yet. Maybe someone should talk to him about this?




Kitchen: on the ball. Jesse is a badass and I am happy to have her on our team. She is doing a better job than some of the people who have been here for months. kudos on that hire.





Top Three/Bottom Three:Kyle, Coltrane and Kris Janes/ Stephan Paul because he peaced out without doing his share of the closing duties. I love the guy, but that ain't right.

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