Name:Jonesy
Date:11/8/10
Shift:SL Bowling
Event:ROT

Customer: It was a steady night. Cocktail was a bit busy with the ROT crowd. There were only a few complaints and they were mostly about food.



Server: Lucas followed me around with his checkout after I asked him politely to wait. He badgered me to the point were I just signed his checkout to get him out of my face. When I looked around to check on him, he had left a bit of silverware. We need to tell the servers to wait on silverware unless we are running out. Too many times do I see silverware and the servers telling me that they did their share an hour ago. Mikey crashed and burned in cocktail. He had one thing go wrong and just couldn't get his head on right after that. I thought he handled being frustrated pretty well. He didn't get aggressive at all, but he should've asked for help. In his defense, he never gets weeded like that.





Support: They did a fine job keeping up with everything.




Kitchen: There were a few food items that needed to be comped. Bison meatloafs came out cold. A few items were undercooked. Other than that, they were on point.




Top Three/Bottom Three: Jem kept his head on a helped out a lot with the Mikey situation./ Lucas for badgering me a checkout and Mikey for not asking for help.