Name: jem
Date: 9-25-2010
Shift: 8 karaoke
Event: fan fest/ zombie party/ dance party
Customer: eventful yet somber night with the tragic news. but with all that everyone kept it together and did well from what i could see. it was nice to see we had a lot of first-time local customers still coming in with all the fan fest madness. but everyone seemed to be having a great time. lots of happy peeps and not so much problematic peeps that we would normally see. sales looked great! so its good to see a nice blend of outta-towners and our regular clientele.
Server: lucas stepped up to bat huge today! he was a 11am and stayed well into late hours, picking up in bowling for jason and even spent an hour doing dish! kudos! and in general we were spread a little thin with jason and jonesy out but everyone pulled together and made some good solutions, busted it out and performed well! thanks to susie, taira and lucas for pulling their weight. lucas did bring it to my attention that zack was sharking tables and messing with the cover count at the host stand to get more tables. that's worth looking into. i just wish he would flip his attitude being on his last string and all. plus sean was pulling his disappearing act throughout the night. i had a few of his guests stop me throughout the night in cocktail wanting to close out their tabs. yet i had no problem finding kyle (the other cocktail) ever.
Support: these guys were all over the place. i don't know how effective they were in the floor since i was up in karaoke, but they seemed to be readily available to karaoke when we needed them.
Kitchen: on point as usual. nothing incredibly outta the normal for these guys tonight. nice work guys!
Top Three/Bottom Three: top: lucas, taira and coltraine for pulling their weight and great sales! bottom: zack and sean for reasons listed above
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment