Name: Susie
Date: 9/12/10
Shift: Bowling Cl
Event: Rooster Jenkins extravaganza
Customer: It was super dead until about 9:30 when some people showed up for the show, but then died around 1230 when everything was over. The dj was awesome, but I feel sorry for him because no one stayed to listen.
Server: Zach really sucks as a karaoke server. I have found this out the past two times I was closing bowling and he closed karaoke. He does not pre bus rooms, he doesn't clean and wipe rooms in a timely manner after they leave, he leaves trays full of dirty glasses upstairs on the Aloha, not to mention when its time to pull drinks and put up chairs he is always closing out rooms late and cleaning up rooms that he never prebussed so he doesn't help with closing side work at all. And both nights that this occured, it wasn't busy. He had 2 or 3 rooms at one time. Last night was the second time in 2 weeks that he was MIA during closing duties, and I wound up putting up chairs by myself (Kristen did help last night), cleaning the sink, taking out trash and recycle, and basically doing everything because I don't want to sit around and wait for him to be done. Aaron was working the res desk and he definitely noticed that Zach is not a good karaoke server, and Kristen ran some of his drinks to a room and came out with a full tray of dirty glasses. Either he just has poor time management skills or he is just flat out lazy. I really don't think he should be scheduled karaoke shifts at all any more because there are other, newer people that would do a way better job than he is doing, such as Kristen.
Support: Steven B. was bussing, if you want to call it that. I bussed all of my own lanes and wiped all of them down myself, I don't think he cleaned anything for me. Garin is awesome, and Aaron did a great job by himself behind res. The well was running a little slow, like it does every Sunday because of the drink special.
Kitchen: It was so slow for these guys, I felt for them. Everything looked great that went out.
Top Three/Bottom Three: Zach is the bottom. I think Nicole L. is going to be our next star server. She rocks, and she never complains!!! Other 2 at the top are Kristen and Kyle for being productive and not complaining on a super slow shift.
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