Name: Susie Harrison
Date: 07/30/10 Sat.
Shift: Bowling Close
Event: guilty pleasure karaoke

Customer: It was soooooo slow!! We were 1 on in bowling before midnight. I got a 2 lane party around 12 that came from Casbah and they were pretty drunk so I cut them off. They of course tried to order from the bar, but I told Aaron who they were so he didn't serve them. One of the guys did lie to him though and said he was with another party, so I got Mel to explain that they were cut off. She always has my back, its awesome.

Server: Everyone was just trying to stay positive and make it through because it was so slow and it was a night of bad tippers, for the most part.


Support: I think Jonesy told me that once she was off she sat at the bar for over 5 minutes before anyone acknowledged her because the bar was so busy cleaning. She only told me this because customers were there waiting as well. Bussers were on their game tonight, and Eric was solid in the expo line again. Res desk was hectic because Katrina had to do everything. Laura is still really slow back there and just kind of stands around waiting for someone to tell her what to do. Katrina was doing everything except seating people at lanes or rooms. Katrina rocks, but she was frustrated.


Kitchen: It was really slow, so no issues here.



Top Three/Bottom Three: Mikey, Brittany Walker and Coltraine. Bottom - Sean is really the only one here. He just kind of stood around all night and I never really saw him do any side work.