Saturday, July 17, 2010

Name:Sarah

Date: july 16th

Shift: 630 B CL

Event: The Blue Hit

Customer: It was pretty slow for a friday. If there were any complaints from customers, I didn't hear any. I noticed though, with the dining tables in the bowling lanes, customers seem to expect stellar dining service. Not that they don't deserve it, but i wish there was some way to let them know that those tables are treated as a cocktail section.



Server: It seems that some of the servers are having trouble with side duties. Suzie and Coltrane were the only servers re-stocking the ice, garnishes, etc. Aren't certain duties assigned to certain sections? Maybe we should have the SL go around reminding everyone of their specific duty. That way when it's not done, we can playfully remind them in a non-aggressive way. I hate to say this, but I think the closers are getting a little carried away with leaving before two. Sean wanted me to close his section down with only thirty minutes left. He clocked out with ten minutes left in his shift and with dirty tables in the dining room. Unless you are absolutely done with all of your duties, then you should not be asking to leave at one-thirty five. Yes, i said i'd put the chairs, but no he did not check out with me.





Support: They were fine. Andrew and Mahmood were exactly where they were supposed to be at all times it seemed.




Kitchen: everything went smooth. Their was a last minuted BS and they pumped it all out with ease. (giggle)





Top Three: Suzie, Coltrane and Kyle
Bottom Two: Sean kinda irked me when he took off with ten minutes left in his shift. Jason took off without getting checked out, but in his defense, he was sick.

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