Sunday, August 29, 2010

Name: jem
Date: 2/28/2010
Shift: 630 bowling
Event: 90's dance party
Customer: BUSY NIGHT!! and we def got the college students back in town. tip percentages were lower than usual for some servers. i would expect for weekends to be just as hopping for the rest of the year. from what i know it seemed like our guests were having a good time. no incidents until after close when some dude got arrested for knocking out his own friend. i guess that might be a preface of what to expect this semester?



Server: not gonna lie...i was a bit too busy to pay attention to dining. but i am really pleased with everyone's teamwork for the most part. i did hear that kristen has been a nice bright spot....great attitude, always helping even off the clock and guests LOVE her. maria did really well in cocktail...held her own and has really gotten into a good rhythm since last i worked with her before vaca. and susie destroyed it karaoke! nice work chica! on the flip side mikey once again brought his bad attitude to work. he walked with $81 on $1300 in sales largely because he had 6 or so employee meals cluster-fucked on one check and he forgot who had what. he ended up paying for it all because he didn't wanna deal with it and wanted to leave. he didn't have to do that and i don't have much sympathy. perhaps we should eval agian soon? doesn't seem fair to everyone else that he gets a top 3 schedule and brings that attitude. also lucas is still rubbing peeps the wrong way. he came up to me and told me about a table from cocktail that wanted to order a bottle of bubbles and he didn't wanna deal with it. kinda weird situation....ask me for details.





Support: i'm really digging the new direction here. shlee is a great addition. mahmood has done a great job prepping these guys. its gonna be a sad sight to see him leave this team completely.




Kitchen: no issues that i was aware of.





Top Three/Bottom Three: top - kristen, maria and susie for reasons mentioned above. bottom - mikey, lucas and sean.....still see sean half-ass his duties.

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