Name: Susie
Date: 08/14/10 Sat.
Shift: Bowling close
Event: 80's dance party
Customer: We got slammed around 9 o'clock and the dance party was super busy. Patrick was the mid bowler. Around 11 he and I both got stuck in separate check hell for a good 20 minutes. It was really frustrating because some people were writing items and some people were writing amounts, and there were some people putting names with things and then not putting cards in. If we had had a reservation directly after these parties we would have delayed the reservation by about 30 minutes. I talked to Adrian about maybe making a 6 person limit on separate checks in bowling and karaoke only. It isn't that hard to get out a cell phone and figure out what each person owes for the fees and then adding up the drinks that each person had. As a server, it is also difficult when you do split checks from the beginning because then you have one check with just fees and shoes and you usually don't get tipped on that, but we have to pay 4% tip share on that tab. These are just some thoughts, I would love to hear some feedback.
There were a couple of drunk people, and one guy cut his hand in the bathroom on a glass, and he had to go get stitches.

Server: Dining seemed to do okay as far as side work goes, and it wasn't really busy until later when people were mainly drinking.


Support: Mahmood had to work extra hard last night because Cameron was the only other busser on and he wasn't staying really busy. Mahmood finally told him that he had to get a full tray of glasses before he could come back to dish. Eric did a great job as usual, and Mike P killed it in the well. I actually didn't have any issues with fees and such from the res desk, and they cleaned a lot in bowling.

Kitchen: I didn't have a lot of food orders, and I didn't hear of any long ticket times. They seemed to do well.


Top Three/Bottom Three: Top- Patrick, Coltraine and Steven Paul. Bottom- Taira is the only one I can name here. She hardly ever runs food (unless its her own), I rarely hear her offer help to others, and she just seems to maintain her own section.