Friday, August 27, 2010

Name: Susie
Date: 08/26/10
Shift: Bowling Cl
Event: Prom, then dj
Customer: It was a pretty steady night, not too busy and not slow at all. Everything seemed to go smooth all night.

Server: I got really mad at Sean at the end of the night. He was closing karaoke, but at 2 I was the only one putting up chairs. When I was almost done, he comes out of the kitchen with the recycle and trash to take out. I think he has closed enough to know chairs go up first, right? Anyway, then I ask him to do one other thing and then I was going to do the walk through, but the next thing I know he comes out of the back with his back pack on and is headed out the door as I'm wiping something down with Mel and says "You got that Susie?" I let him go because I didn't want to lose it on him, but not cool to say the least. Taira did a great job of asking for me to check me out at the end of the night. She said "when yo have time can you take a look around and see what else I can do." Perfect!! I wish everyone did this every night.

Support: Cameron has been stepping it up since he saw he was only working 3 shifts a week. He might work out after all. Shley as the expo=awesome!
Res and host were pretty solid, except during the prom. I think 2 hosts got pulled of the front to work entry to the prom since it was a ticketed event. So they were short staffed and Brian had to help out res, even though he was the bowling tech and I needed some lanes turned off. But overall everyone did great.
Brent killed it in the well. I have been having some trouble lately with the bar serving my customers from bowling. Over the past week it has happened several times. I'm not sure if they are just not asking people where they are sitting any more or what, but a few days ago Tim B. served 1 customer 7 shots over the bar and this customer took them to Devin's karaoke room. Seriously?

Kitchen: Solid as usual.


Top Three/Bottom Three: Bottom- definitely Sean, not only for reasons mentioned above. I feel like he was just hanging out up in the karaoke hallway all night. I know he wasn't that busy, but I never saw him. Not once did I see him come down and ask people if they needed help, or run some food. Top - Nicole Brandt, Taira, and Steven Paul because they were all busy but still had time to help other people out and do side work.

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