Tuesday, August 17, 2010

Name: Jonesy
Date:8-17
Shift:630 bcl
Event:ROT

Customer: Twas another slow evening. Dining was the only area that had any kind of business. A group went into the Karoke rooms and one of them vomited by the skeeball machines. They were at the the bar for a while and then came to the bowling lanes. Only six of them bowled and i served two blue moons, a crown and coke and a margarita. Then they went back to the bar and after a while got a room. Jason only served a couple of rounds. That guy just couldn't handle his liquor. I was talking with him on a few minutes before he puked and he seemed alright. nope. Mel ( like an effin' champ) cleaned up the puke. Thanks Mel! Also, I had few people who couldn't understand that the lanes were for people bowling only. They kept saying, " oh we'll move if someone comes." I explained that the lanes need to be clean and empty in case people want to bowl and they just thought I was being bitchy. racists. it's even more hard at closing time. Is it possbile to get a " This section is closed" sign for after one when the lanes are empty?



Server: I've noticed Kris's drinks dying in the well more than once tonight. one table got their food before they got a drink. I saw the drink in the well and the ticket time was a bout ten minutes long. No good. He needs to learn a bit more about multi-tasking. Sean needs to chill on asking to get cut as soon as the closers get to work. Jason said that he wasn't even on the clock before Sean was asking to get out of there. Kristen and Lucas did a good job tonight in dining. They are going to work out super well. There was some silverware left over that Kristen got hosed on. It was hidden and we didn't see it until after everyone left. She's gonna roll it when she gets in tomorrow. now she knows to check everyone out before they leave. I'm at fault also, for not checking.






Support: Shley did a great job tonight. She talks a lot, but she was really good at walking around and making sure everything was clean. Kudos. Caitlin and Siobahn were having too much fun on the arcade games tonight. I know it was slow, but the res desk was making too many mistakes to be fooling around on the arcade games. Lanes weren't turned on, and they kept sending lanes to Coltrane after she was cut. I'd tell them that lanes were broken and they'd forget to tell Brian.




Kitchen: Great job. They get better and better every week.





Top Three/Bottom Three: Kristen and Lucas are new and already I have no complaints. Good job to them. Sean and Kris need to step it up. Sean is a good guy and a decent worker, but I think his mind is constantly elsewhere. Kris has a lack of consistency.

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