Wednesday, August 18, 2010

Name: Jones

Date: 8-17
Shift:630 B CL
Event:Boombox

Customer: It was very slow again and everyone seemed happy. Except for the illiterate guys in Low Places. they were physically looking at the menu and ordering items that weren't there. After the third time explaining that the kitchen was closed and that we didn't have Nachos "birthday boy" said, " Are you going to cooperative at all?" I thought he was joking. They didn't order one thing off of the menu. They were LOOKING at the menu but ordering sliders, buckets of DosXX, nachos, Sam Adams... After each item, I'd say, " we don't serve that but we have..." Finally the guy glares at me and says "well why don't you just tell us what you have." I begin to, but the nice one just orders a bucket of mixed beers and four shots. As they were leaving " birthday boy points his finger at me and says I sucked and that I ruined his birthday and that he was going to complain about me. I asked what I did wrong and he said I came in with an attitude and it ruined his good time. I apologized and explained that sometimes my tone of voice can be taken the wrong way in the karaoke rooms because I have to speak loud and over screaming voices to do my job. He said, " well... i gotta do my job and.... mumble mumble.." then he walked off. his friend apologized to me and said I was just fine and that his friend was just in a pissy mood. racist. other than that, it was a swell slow evening.



Server: Everyone handled the slowness well. Maria was a bit stressed out about having to come in on her day off to train for bowling and karaoke. It showed. Apparently Lucas, Maria and Kristen all signed off with Zach, but didn't do the things they signed off for. He had to pick up their slack. We need to stress that it doesn't matter how much silverware you rolled, if you are the last cuts, you have to do everything. This is the second night in a row that the cuts slacked off on closing the place down. We can't trust the newbies without a shiftlead in dining. I don't think they would have slacked off as much if one of us were around.


Support: Shley is awesome. Cara is awesome.




Kitchen: It was too slow judged. They handled it.





Top Three/Bottom Three: Stephan and Zach/ Lucas, Kristen, and Maria for leaving Zach to pick up after them.

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